Shipping & Delivery Policy

• We carefully inspect and securely pack every order before dispatch.
• Orders are shipped through trusted courier partners.
• Delivery time depends on the customer's location.
• Shipping charges are calculated according to weight and destination.
• Once the parcel is handed over to the courier company, any delay, damage, loss or mishandling during transit is beyond our control.
• Customers are requested to record an unboxing video while opening the parcel.
• Claims without a complete unboxing video may not be accepted.
• If extra protective packing is required, customers should inform us before dispatch. Additional packing charges may apply.

Once the parcel is handed over to the courier company, transit damage, delay or loss is subject to the courier company's handling. We pack every order carefully, however customers should record a complete unboxing video for any shipping-related claim.